Free 24/7 support for Mercedes-Benz vans - as long as you've adhered to the service schedule and the van's last service was with an authorised Mercedes-Benz Dealer if it's out of warranty, you can call MobiloVan
Up to 30 years cover* so to all intents and purpose, your van is covered for life
Rapid response – we’ll be with you within 60 minutes on average
Rapid repair - on average, 80% of vans are repaired roadside
Priority workshop service – if we can’t get you moving roadside, the Dealership will prioritise your repair and provide regular updates on its progress, and any parts required will be placed on express delivery
Replacement vehicle (subject to availability) or onward travel - for drivers and passengers
Technical breakdowns that immobilise the van are covered - subject to eligibility criteria - and during the van's initial 3-year warranty period, certain minor mishaps too.
UK and Europe-wide cover – you can rely on MobiloVan in some 44 countries in total
Because the worst sometimes happens, there's MobiloVan. If your van was registered after 1 October 2012 and suffers a technical breakdown that renders it immobile, you can call MobiloVan 24 hours a day, 7 days a week, from anywhere within the UK and Europe.
A trained Mercedes-Benz technician will arrive within 60 minutes on average, in a van stocked with diagnostic equipment solely designed for Mercedes-Benz vans and carrying Mercedes-Benz GenuineParts. He or she will do everything in their power to get your van back on the road as fast as possible - and as long as the breakdown meets eligibility criteria there's no call-out charge, labour charge or recovery fee.
To qualify for cover, your van must have been serviced regularly as outlined in the vehicle handbook. If it's still in its warranty period, the vehicle services can be carried out anywhere, but if you want to extend your MobiloVan cover beyond your 3-year warranty period, your last scheduled service must have been carried out by an authorised Mercedes-Benz Dealer.
You don't have to be a business user to benefit from MobiloVan - all Mercedes-Benz van owners benefit from our commitment to keeping things moving.